Gentium FX prioritise the security of your funds and handling of personal data. When funds are posted to your account, in line with regulatory requirements, the regulated payment/e-money institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner e-money/payment institutions’, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account. If you require a breakdown of the exact amounts of funds you have safeguarded at each of our [e-money/payments partners] at a particular point in time, please do not hesitate to contact us.
Gentium FX has meticulously chosen top-tier fintech and foreign exchange partners to offer our clients regulated services and products. Please see our Regulatory Information page for more information about our partners.
Gentium FX is a Limited company registered in England and Wales (Company Registration Number - 13451271)
Registered Office:
45 Beech Street,
London
EC2Y 8AD
Client Protection
Funds are safeguarded by our FCA- regulated e-money partners at a credit institution. These funds are ring-fenced from company funds and form no part of company assets.
Data Protection
Gentium FX is registered with ICO under the UK Data Protection Act (ICO registration number: ZB092851). We have robust internal procedures in place that ensure all client information is handled with care.
Platform Security
The Currency Cloud is ISO/IEC 27001:2013 compliant - this is constantly reviewed and enhanced regularly to make sure processes and systems remain secure.
Network Security
We have dedicated systems in place to protect against Distributed Denial of Service (DDoS) attacks to ensure our service is secure.
Access Controls
Access the online platforms via a two-step authentication process for added security.